Whether you are hosting your first dinner party, or are a professional event planner, there are so many factors to consider. How, where and what to rent should be one of the easiest parts of the process. View Our Policies and FAQ to answer your questions and see how simple renting can be.
We know planning any event can be very overwhelming. The last thing you want is to spend so much time stressing over the details, that you don’t even enjoy your own party. Any Occasion in Houston, TX wants to make the work minimal so you can easily plan and ultimately enjoy yourself. We’ve put together some planning tools to aide you in the planning process. Visit our Event Guides and Charts or Helpful Event Links to help get you started.
How the Wishlist Works
Go through our rentals and click on the heart icon to choose quantities of items to add to your “wishlist.” When you are ready to check out, click the heart in the bottom right of your screen where you’ll fill out the information and submit the order. We will review availability and contact you with a complete quote.
Our Rental Policies
RESERVATIONS
To secure a reservation, a 10% non refundable deposit is due at signing. You can pay securely online through the quote we will send you by credit card (Visa, Master Card, AMEX or Discover.) Cash or check payments will require an additional security deposit. Cash App and other Pre Paid Debit cards will be treated as a cash payment and will require an additional security deposit. You will need to speak with a sales associate to determine the amount of deposit required for your specific order. Check payments must be made more than two weeks before the event date. 100% of the payment is due 48 hours before the order goes out.
All payments by a card will incur a 3% processing fee.
Once your order is reserved, you can still make changes, however cancellations may result in restocking fees. Cancellations made more than 7 business days will only be charged the 10% deposit.
3-7 business days before is a 25% restocking fee.
2-3 business days before is a 50% restocking fee
Cancellations made the day before or day of will be a 100% restocking fee.
Additions to your order less than 3 days before will be subject to a 20% RUSH handling fee ($20 minimum)
Will call orders
A valid Texas ID is required to pick up your order. If someone else will be picking up your order, please email a copy of your ID ahead of time, as well as have the person provide their ID at the time of pick up. Customers should enter the front office to sign the paper work before being directed to the warehouse to load the order. We ask that you check in at the front desk upon return. Please do not drive directly to the back or drop equipment off without checking in.
Will Call/Store Pick Up Orders will incur a minimal handling fee of 4%.
DELIVERY
Delivery is available for a nominal fee based on the specific mileage to your location. Delivery quotes can be given with an exact address provided. Deliveries are made Monday – Friday. If you require delivery before or after business hours or on the weekend, an additional fee will be added. Time of delivery is determined the day before it is scheduled. You may request a three-hour window and we will try our best to make it, however times are not guaranteed. Standard delivery is to the door at street level. If it is up or down stairs or at some distant location, there will be an additional charge. Orders must be a minimum of $200 to be eligible for delivery service.
DAMAGE WAIVER
This an option similar to insurance (14% of your total rental) to cover any accidental damage, but not loss of any items. It does not cover:
Damage due to Renter’s neglect, misuse or abuse of equipment.
Any loss due to mysterious disappearance or theft.
Tents
TENTS
You are responsible to tell your sales associate (they should ask) of any hidden pipelines or water sprinkler system underground.
You are responsible for any and all permits, licenses and other consent that may be required..
Our Event Guides
Organization and structure are the keys to creating a successful event. A well designed plan not only minimizes possible obstacles, but it makes the event planning process stress free and ensures confidence in a successful event.
Any Occasion staff is here with decades of experience to help you plan your event. If you already have the “perfect” event envisioned we have provided some helpful guidelines and tools below for your convenience.
Print and fill out any of the checklists or guides and bring them into our showroom for a streamlined selection process. Remember, you have access to our consultants and their expertise to evaluate your plan and offer any advise or suggestions that may take your event to the next level.